Help center
Support
Help for gameplay, account access, rewards, ads, content reports, and data requests.
Contact support
Email support@learniverseed.com. Please include what happened, your device type, and your app version if available.
Account access
You can play anonymously or sign in with Google. If you started anonymously, use Profile > Link Google Account to protect access across devices.
Progress and history
LearniverseED saves your progress, scores, history, coins, power-ups, day passes, challenges, and unlocks so you can continue playing between sessions.
Coins and power-ups
Coins are earned through gameplay and rewarded ads. Coins can unlock app features such as power-ups, day passes, review access, or explanations. Coins have no real-world value.
Ads
Ads support the app. Rewarded ads may have daily limits. LearniverseED avoids personalized ads.
Content reports
If a question or explanation seems wrong, outdated, unsafe, or inappropriate, email support with a short note about the issue.
Delete account and data
Use Edit profile > Delete account in the app, or request deletion from Account & Data Deletion.